App Builder by Sandbox Commerce

App Design Best Practices

Design and Element Organization Tips

Written by Alec Boyd
Updated this week

Getting Started: 'Branding' Tab

In this tab, you can add or change your store name, upload images for your app, and edit theme elements.

Written by Sterling
Updated this week

Getting Started: 'Builder' Tab

The 'Builder' tab is where you'll create your app's 'home' page and make edits to your shop's categories.

Written by Sterling
Updated this week

Klaviyo Integration Setup

This article walks you through the steps to setup your Klaviyo account

Written by Alec Boyd
Updated this week

Loyalty Lion Setup

This guide will walk you through the steps to connect your existing Loyalty Lion account to the Sandbox App Builder

Written by Alec Boyd
Updated this week

Shopper Account: Facebook Sign in

A guide to configuring your app's settings to show or hide login through Facebook

Written by Alec Boyd
Updated this week

Customer Support Plans

A walkthrough of our three customer support plans, with a plan for every type of merchant.

Written by Alec Boyd
Updated this week

Mailchimp Integration Setup

This article walks you through the steps to setup your Mailchimp account

Written by Alec Boyd
Updated this week

Shopper Account: Password Reset Through Email

A guide to resetting your password from shoppers in-app.

Written by Alec Boyd
Updated this week

In-App Navigation Options

This guide walks you through in-app navigation menus that can be changed

Written by Alec Boyd
Updated this week

Shopper Account: Email and Password Creation

A guide to understanding shopper account creation in the mobile app

Written by Alec Boyd
Updated this week

The Pricing Model That Grows with You

An overview of your Dynamic Pricing for the App Builder

Written by Alec Boyd
Updated this week

Styling Your App

Some guidelines to make your app look like a million bucks

Written by Alec Boyd
Updated this week

Why do I need to connect my store and what permissions do you need?

Connecting your BigCommerce, 3dCart or Shopify store is what makes the magic of Sandbox Commerce possible.

Written by Alec Boyd
Updated this week

Why was I logged out of my app?

You will be automatically logged out after 15 minutes of inactivity.

Written by Alec Boyd
Updated this week

Why does Sandbox Commerce need access to my store?

This article explains the permissions granted to Sandbox Commerce when connecting your store to our app builder

Written by Alec Boyd
Updated this week

App Builder Instant Updates

Learn which elements within the app builder update instantly, and which require the app to be re-submitted to app store.

Written by Alec Boyd
Updated this week

I've Launched My App...Now What?

Written by Alec Boyd
Updated this week

Custom Options for Product Detail

This article walks you through the setup for Custom Options for Products in your mobile app.

Written by Alec Boyd
Updated this week

How to Publish Your 'Install Snippet' a Shopify Store

A step by step guide to installing our Install Snippet into a Shopify Store

Written by Alec Boyd
Updated this week

Reconnect Your Shopify Store to the App Builder

A step by step guide to assist you in reconnecting your Shopify store to the Sandbox App Builder

Written by Alec Boyd
Updated this week

Items in My Shopify Store aren't Appearing in My Sandbox Commerce App.

Have no fear...The Knowledge Base is here!

Written by Alec Boyd
Updated this week

Why Am I Seeing 'Error Retrieving Product From Sales Channel App' in My App?

Below is troubleshooting process for Shopify users to resolve the error message

Written by Alec Boyd
Updated this week

How Do I Add My Shopify Inventory to the Sandbox Commerce Sales Channel?

It's important to have your desired inventory available in the Sales Channel within your Shopify store. Below is a step by step guide

Written by Alec Boyd
Updated this week

Webview Checkout Configuration

A guide to understanding and configuring webview checkouts

Written by Alec Boyd
Updated this week

Customer Group Pricing Overview - BigCommerce

Information on setup and implementation of Customer Groups and Customer Group Pricing for BigCommerce Stores

Written by Alec Boyd
Updated this week

Modify Custom Payment Options

For BigCommerce, we support a few different payment providers. This guide will walk you through how to change your default payment processor

Written by Alec Boyd
Updated this week

How to Reconnect Your BigCommerce Store

It's a rare instance, but sometimes merchants will have to relink their BigCommerce store for it to properly work with the App Builder

Written by Alec Boyd
Updated this week

No Categories are Appearing in the App Builder

If you're a BigCommerce customer and cannot find your store's categories, here's some steps to troubleshoot

Written by Alec Boyd
Updated this week

I'm Missing Items from My BigCommerce Store

If you're unable to find the product you're looking for in the App Builder, here are some troubleshooting steps

Written by Alec Boyd
Updated this week

Customer Group Pricing Overview - Shift4Shop

Information on setup and implementation of Customer Groups and Customer Group Pricing for Shift4 Stores

Written by Alec Boyd
Updated this week

Reconnect Your Shift4Shop Store

It's a rare instance, but sometimes merchants will have to relink their Shift4Shop store for it to properly work with the App Builder

Written by Alec Boyd
Updated this week

Selecting Your Payment Gateway for Shift4Shop

BigCommerce offers merchants flexibility with their payment gateways, so it's important to configure your app.

Written by Alec Boyd
Updated this week