By this point, you've elected to publish your app, congrats! If you haven't made it that far yet, check out our guide on best design practices and prep your app for publish.
1) App Publish - All new app submissions will be done on Fridays. This means if you elect to publish your app on a Wednesday, the next Friday it will be submitted to iOS and Android for approval.
2) Review from Apple and Google - Once submitted to Apple and Android, it's a bit out of our hands, but they typically will arrive at a decision in 3 business days. Apple will typically approve faster than Google too.
If for any reason your app is rejected, your customer success specialist will notify you of the reason why and it will be resubmitted by the end of the next business day.
3) App Configuration - Once your app has been approved, it's available for download in the app store. If you find something that you do not think is working as intended or you would like to see changed - don't worry! It's very normal.
Each app that we publish is as unique as your store is from another merchant's store. This includes having to account for how your store is set up, what integrations and payment gateways you might be using. It can take up to 3 weeks to fully configure your app and your customer success specialist will be working with you every step of the way.